DTN Exchange Technical Support is available 24×5, from Sunday, 5:00 p.m. CST, to Friday, 6:00 p.m. Central Time.
Selling Products
What are the two types of offers that a Seller can create?
Prompt Offers represent a Seller’s offer to partner buyers on currently available products. Forward Offers represent a Seller’s offer to partner buyers on products that will be available on specified months, for up to 12 months out.
How can a buyer purchase fuel products through DTN Exchange?
Market Orders offer product to a partner or authorized buyer at the seller’s offered price. Once the buyer places the order and other requirements are met, the trade is matched and becomes final. Bids are used by partner or authorized buyers to submit a price lower than the seller’s offer. If the seller allows, the trade will match and become final when the offer price